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Frequently Asked Questions

If you're in London and want a smoother move, our package-your-items approach lets you get ready at your pace. We'll provide eco packing supplies (including boxes and protective wrap) and clear instructions on what to pack and how. When you're finished, you simply wait for our driver to collect everything on the agreed date. Your items are then loaded securely using blankets and straps, with careful handling throughout transit. Over 86% of our packing materials and transport methods are eco-friendly and low-emission, so you can plan confidently with less waste.

Yes. We can supply suitable packing materials for your boxes, fragile items, and bulky household goods. Where possible, we use eco packing boxes, protective wrap options designed to reduce waste, and sensible transport planning to lower emissions. That use what you need philosophy helps avoid excess packaging. The key is that you still get strong protection - especially for glassware, electronics, and anything with a delicate finish. Eco-minded packing also pairs well with reuse: if your move schedule allows, we can help you consolidate safely so fewer items get re-packed.

We protect furniture before it ever leaves your property. Our movers use protective blankets, corner protection where needed, and lifting techniques suited to the item's size and weight. For heavier pieces (like wardrobes, dining tables, and large shelving), we secure them properly with straps so nothing shifts in transit. That means less risk of scratches on doorways and floors, and a calmer experience for you. If access is tight - common around London streets - we plan the safest load path and check angles and lift points before moving anything.

You'll see proper moving equipment on the day, not just strong backs. We typically bring furniture trolleys, straps, protective blankets, and appropriate tools for basic disassembly/reassembly where possible. For items like TVs, we use suitable protection and secure handling to minimise knocks. If you've packed using our guidance, we also check that boxes are correctly closed and labelled for quicker, safer unloading. This is especially important for flats and houses with stairs, narrow hallways, or parking restrictions - areas where careful equipment makes a noticeable difference.

Absolutely - safety and accountability matter. Our team is fully insured, and our movers are DBS-checked and trained to follow best-practice handling standards. We also work in line with UK transport, safety, and handling regulations, so you can trust the process from collection to delivery. If you're planning a house removals day around work commitments, that compliance helps keep timings realistic and safer. Many customers book us because it's a professional, regulated removals service rather than an ad-hoc man and van arrangement.

You can. We've been delivering professional removals and relocation services for over 22 years, and we've completed 10000+ successful moves locally. That experience shows in how we plan collection routes, secure items for transit, and handle tricky access. We also aim for transparency: customers can view a consistent history of service quality and professionalism. The proof is backed by our five-star approach - Rated 4.5 stars from 427+ verified reviews on trusted platforms. If you'd like, we can talk through your specific item list and access details so you know what to expect before the day.

It can be either. With the package-your-items format, you do the packing, using the supplies and guidance we provide. Some customers prefer to self-pack the majority and leave only a few high-risk items - like mirrors, framed pictures, or electronics - for us to handle. Others like a hands-off day and simply follow the checklist so our movers can focus on loading and safe transit. This flexible approach is helpful in busy London homes where time matters. Just tell us what you'd rather manage and we'll suggest the most practical plan.

We'll ask the right questions early so access doesn't turn into a surprise on moving day. For example, if your street has permit parking or loading restrictions, we plan the timing and loading approach with care. For stairs and lift limitations, we'll discuss whether items should be staged, what needs protection, and how many trips to expect. In many New Malden and wider London locations - near busy roads and estate entrances - this planning reduces delays and protects your property. We also use safe lifting practices and protective coverings to reduce wear on floors and door frames.

Yes - we provide house removals across London and nearby boroughs. If you're in Chelsea SW3, for instance, we can still plan a smooth collection and delivery route around your access situation. Otherwise, share your area and we'll confirm the best time window and approach for your property type, whether it's a terraced house, a flat with shared corridors, or a home near local landmarks. Our local knowledge is built around real day-to-day constraints, so we'll be honest about what's feasible and how to reduce risk.

We're well set up for moves across London and surrounding districts. Here are some of the common areas we help with, including borough coverage where relevant: Kingston upon Thames (Kingston), Sutton, Merton (including Wimbledon), Richmond upon Thames, Wandsworth, Hammersmith & Fulham, Ealing, Hounslow, Bromley, Croydon, Lambeth, Southwark, and Camden. If your neighbourhood isn't listed, don't worry - tell us where you're moving from and to. We'll confirm whether our man and van team can cover it and suggest the best collection approach.

We regularly collect and deliver around well-known London spots and busy access points, so we know how to manage timing and safe entry. For example, we can plan moves near Wimbledon Common, Crystal Palace Park, Richmond Park, Kensington Gardens, and Regent's Park - plus streets like High Street, Kingston Hill, The Broadway, Broadway (Wimbledon area), and Church Road-type access routes. In practice, it's about your exact collection spot, whether there's restricted parking, and the safest way to load and unload. Tell us your exact location and we'll tailor the plan.

Yes. We handle office moves as well as furniture transport, so teams can relocate without unnecessary disruption. If you're moving a workstation setup, file storage, or light office furniture, we'll plan the route and handling so items stay protected and staff aren't left scrambling on the day. For business relocations in London, it helps to book around your opening hours, lift access, and waste collection schedules. You can use the package-your-items method for certain categories, while we manage secure loading and delivery. We can also coordinate around delivery constraints so your handover is smoother.

Great question. We encourage customers to reuse packaging where it's still in good condition - especially for boxes, protective wrap that hasn't been torn, and sturdy cartons. For anything you don't need again, you can dispose of it responsibly through council recycling arrangements. If you're unsure, your local London Borough council's recycling guidance will tell you where materials go and whether certain packaging needs to be flattened or separated. This practical reuse-and-recycle approach helps reduce waste after your move while keeping your items protected during transit.

Pricing usually depends on the number of items, how they're packed, access complexity, and the required vehicle size. Because you're preparing boxes in advance, many customers find the process becomes more predictable - our team can plan loading time and handling steps more accurately. We'll also ask about parking/loading constraints, stair counts, and whether anything needs extra care (like glass, mattresses, or large furniture). If you want a clear budget, book a removals quote and share your inventory and address details. Call our London team and we'll confirm a price that matches your move rather than guesswork.

Once you're ready, you'll agree the collection date with us, then our driver turns up within the planned time window. The advantage of the package-your-items setup is that you can pack at your pace, while we prepare the man and van schedule around it. If you have an urgent move, tell us your preferred collection window early and we'll do our best to accommodate, especially in busy London areas where access and parking can affect timing. Rated 4.5 stars from 427+ verified reviews, we're known for clear communication, careful handling, and a straight-forward approach - so you know what happens next. Schedule your removals quote now.
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Treat Yourself to Our Brilliant Man and Van Service Now

Our man and van company is dependable, flexible and reliable. So if you would like an inexpensive move that won’t drain you of too much energy or time, turn to us and you won’t have any regrets. We never fail to provide our clients with the most satisfying solutions around. Our man with van New Malden is so popular because it is cheap, reliable and stress free. So save on the headaches and look forward to the easy move you crave for. Call today for more information and you will also receive a free consultation.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van New Malden Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 51 Nelson Rd
Postal code: KT3 5EB
City: London
Country: United Kingdom

Latitude: 51.3946800 Longitude: -0.2652430
E-mail:
[email protected]

Web:
Description: The most qualified man and van moving professionals throughout New Malden, KT3 can be easily hired after a quick phone call.
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