Health and Safety Policy for Man and Van New Malden

Man and Van New Malden is committed to providing a safe and healthy environment for our employees, customers, contractors and members of the public affected by our removal and transport activities. This Health and Safety Policy sets out our approach to managing risks associated with moving, handling, loading, transportation and delivery of household and commercial goods.

Our Health and Safety Commitments

We aim to prevent accidents, injuries and work-related ill health by planning and delivering all man and van, moving and removal services with safety as a core priority. We will comply with all relevant health and safety legislation and recognised industry standards. Continuous improvement in safety performance is integral to the way we operate.

Responsibilities and Accountability

The overall responsibility for health and safety rests with the management of Man and Van New Malden. Management is responsible for providing safe systems of work, appropriate equipment, information, instruction, training and supervision to ensure employees can carry out their duties safely.

Each employee is responsible for taking reasonable care of their own health and safety, and that of others who may be affected by their actions. All staff must follow company procedures, use equipment correctly, and report hazards, accidents and near misses without delay.

Customers and any third parties must co-operate with our team to ensure safety during collections, moves and deliveries, including keeping access routes clear and following any safety advice given by our staff.

Risk Assessment and Safe Working Practices

We conduct regular risk assessments of our moving and transport activities, including lifting and carrying, loading and unloading, securing loads, driving and accessing customer properties. These assessments help us identify potential hazards and implement control measures to reduce risks to an acceptable level.

Safe working procedures are developed for all key removal tasks. These procedures cover planning moves, assessing access routes, using lifting aids, handling fragile or heavy items, and safely stacking and securing loads in vehicles. Staff are required to follow these procedures at all times.

Manual Handling and Lifting

Manual handling is a core element of our removal work, so particular focus is placed on preventing musculoskeletal injuries. We aim to:

Plan lifts in advance, including the route, resting points and number of team members required.

Use team lifting techniques for large or heavy items.

Use appropriate handling equipment such as trolleys and straps where reasonably practicable.

Ensure staff are trained in correct lifting techniques, including posture, grip and coordinated team movement.

No employee is expected to lift or move any item they reasonably believe to be unsafe to handle.

Vehicles, Driving and Road Safety

Our vehicles are maintained in a safe and roadworthy condition, and are inspected regularly. Drivers must hold valid licences for the class of vehicle they operate and comply with all road traffic laws, including speed limits and parking restrictions.

Drivers are responsible for checking vehicles before use, reporting defects, ensuring loads are properly distributed and secured, and driving in a manner that protects themselves, their colleagues, customers and other road users.

We discourage the use of mobile phones while driving, other than through legally compliant hands-free systems and only when it is safe to do so. Journey planning is used to minimise fatigue and reduce unnecessary risks.

Customer Premises and Site Safety

When operating at customer homes, offices or other premises, our staff will take care to protect people and property. This includes assessing access routes, stairways, lifts and doorways, and identifying any trip, slip or fall hazards.

Where necessary, we may temporarily restrict access to certain areas while items are being moved. Customers are asked to keep children, pets and unnecessary personnel away from active loading and unloading zones.

Protective coverings may be used where reasonably practicable to reduce the risk of damage and minimise slipping hazards.

Equipment, Tools and Personal Protective Equipment

We provide suitable equipment and tools for removal operations, and ensure they are maintained in good condition. Staff are trained in the correct use of equipment such as sack trucks, dollies, straps and ramps.

Personal protective equipment, such as gloves, safety footwear or high visibility clothing, is provided where appropriate and must be used as instructed. Employees have a duty to take care of any equipment issued to them and to report damage or defects immediately.

Training, Information and Supervision

All employees receive health and safety induction training, including specific instruction on manual handling, load securing, vehicle safety and working at customer premises. Refresher training is provided as necessary, and when new equipment, vehicles or working methods are introduced.

Supervisors and team leaders monitor work practices to ensure procedures are followed and to identify opportunities for improvement. Ongoing communication is encouraged so that staff can raise safety concerns and suggest safer ways of working.

Accidents, Incidents and Near Miss Reporting

All accidents, injuries, dangerous occurrences and near misses must be reported as soon as possible. We keep records of such events, investigate the underlying causes and implement corrective actions to prevent recurrence.

Where appropriate, lessons learned are communicated to all staff and incorporated into updated procedures, risk assessments and training materials.

Health, Welfare and Fitness for Work

We recognise the physical demands of removal work and encourage employees to look after their health and wellbeing. Staff are expected to present themselves fit for duty, not under the influence of alcohol, drugs or any substance that may impair their judgement or physical ability.

Any health condition that could affect safe performance of duties should be disclosed to management so that suitable adjustments or alternative tasks can be considered where reasonably practicable.

Continuous Improvement and Policy Review

This Health and Safety Policy is reviewed regularly and whenever there are significant changes to our operations, legislation or guidance. Feedback from employees and customers is welcomed and used to improve our safety performance.

By choosing Man and Van New Malden, customers can be assured that health, safety and responsible working practices are central to the way we deliver our moving and removal services.



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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van New Malden Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 51 Nelson Rd
Postal code: KT3 5EB
City: London
Country: United Kingdom

Latitude: 51.3946800 Longitude: -0.2652430
E-mail:
[email protected]

Web:
Description: The most qualified man and van moving professionals throughout New Malden, KT3 can be easily hired after a quick phone call.
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